www.nfl shop.com. Thank you for reaching out to us! We offer a huge selection of NFL gear from top quality brands, all in one convenient place. i was given an order number i took pic of. A couple of items were supposed to ship on or before 1/28/2020. Help. The total was $67 dollars. I recently purchased two set of NFL glasses, first order received both glasses broken in shipping, contacted NFL Shop and placed another order and the second set came in worse condition, have tried since the first of January to contact anyone at NFL Shops, no customer service, no email contact, nothing. Thank you so much for your feedback. Horrible. Honestly you suck! All charges would be domestic and neither the charge or the shipment should ever originate from China. I am sorry that you still have not received your package. Yes, we are now manufacturing some of the Nike NFL jerseys. Sincerely, Julian. Be warned. The package can be dropped off at any local post office or FedEx Store. They canceled my order without request. i am in pennsylvania. This company responds to reviews on average within 9 hours. i'm really worried! Real reviews from real people. Thank you for taking the time to let us know! I own no less than 15 New Era 39/30 hats. For how much you charge, you should be ashamed that this is how you treat your customers. The discount is never applied at checkout. Thanks Kaitlyn. checked my bank and the correct money was taken out but it said briefashionbagstore shanghai! We apologize for any inconvenience regarding your order. While we cannot validate other sites, our web address of www.nflshop.com is 100% authentic. I have waived and emailed you a return label to send the item back for a refund. We apologize for any inconvenience regarding your order. Please email us your order number to customerfirst@nflshop.com along with a brief account of your issue so we may assist you further. You will not receive the product and if you will it will not be in a timely fashion. The package can be dropped off at any local post office or FedEx Store. Hello Eric, thanks! Probably best to avoid for the time being. We offer and advertise "hassle free returns", not free returns. We apologize for any inconvenience regarding your order. Would have been ok but the rubber iron on logo was put too high on chest near the crew neck collar. Please email us at customerfirst@nflshop.com including the order number for further assistance. Our records indicate that all items has been delivered. If they cost less, it probably isnt. Hello Stuart, you have really made our day with this comment. Sincerely, Karmen. We truly value your business and we look forward to the opportunity to serve you again soon. Deals on NFL on sale clearance apparel from NFL Shop. I've ordered from the NFL shop several times and everything has been great with this company. Item arrived January 10,2021. Please email us your order number to customerfirst@nflshop.com along with a brief account of your issue so we may assist you further in getting your refund. Sincerely, Karmen. NFL Shop attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. We are sincerely sorry for your experience and any inconvenience caused by it. Have had several interactions on chat since and the customer reps are always pleasant and it's probably not their fault but all of them end the same: 'We have let the relevant department know that you are due a refund and you will get a confirmation soon'. Angry and feel cheated. Sincerely, I bought a t-shirt in November, they took my money in ten seconds, send me an order confirmation sying I would receive it no later then December 11th. Really concerning as I placed an order on the 5th of December expected delivery was to be the 18th of December giving that this was a Christmas prezzie for my fiancé i was extremely disappointed to see that it had still not been posted. Scott, we have replied to the review submitted. www.nflshop.com profile. I talked to Andrea Procter from Las Vegas, she's amazing she gave me so many solutions, she is amazing and gives a great customer service, i feel so much better even though my package has not arrived, Hello Ana, thank you for your feedback! We apologize for any inconvenience regarding your order. Check if Nflshop.com.ru is legit or scam, Nflshop.com.ru reputation, customers reviews, website popularity, users comments and discussions. Once again, I apologize for any frustration this may have caused you. I ordered a few items, that was never delivered to me. Refund never came. Thank you so much for your feedback! We apologize for any inconvenience regarding your order. This is absolutely the worst quality polo shirt I've ever purchased. Basically, if jerseys cost more than $70, it's probably legit. Join the 484 people who’ve already reviewed Nflshop. I ordered my women's small jersey and received it 5 days later. | Read 61-80 Reviews out of 484 I look forward to hearing from you shortly. We would like to look in this further for you. Sincerely , Karmen, Hello Fan. Please send us a message. I'm afraid my grandson has grown out of the jersey already. Sincerely, Julian. Positively, Edmond. Thank you so much for the response you posted and the 5 stars. I purchased 3 items. It's an inferior product. Thank you for taking the time to let us know how wonderful our representative was. Asked customer service cause stuff says pending and the response was huh I dont know. We pride ourselves on not only carrying a large selection of officially licensed products from the top brands, but also industry leading customer service, shipping and return policies. Sincerely, Karmen. We look forward to your email. We are so happy to hear that you had a great experience with us. I have waived the return label fee. Great customer service! Sincerely, Karmen. I again ordered a jersey from NFL Shop but when comparing the two jerseys, five-years apart, there was a noticeable difference. The tight fit causes perspiration and discomfort. Upon review of your order, the item was supposed to have shipped out on 7/17/2020. This company is a joke. Those items came in prior to the date and was shipped out next business day. NFLShop.com is the legit one. Waiting five weeks for goods, refused refund, Very poor quality and no customer service response. order # i was given is anss2715. At this time we do not believe you placed your order with us. Fanatics should be ashamed! 0 stars, waste customer service I have ever seen, recently purchased two set of NFL glasses, (ordered twice, both set broken ) NO CUSTOMER SERVICE…. Sincerely, Karmen, Hello Letty. The customer service was amazing, in my opinion. All fit well except this one, too tight. We are so happy to hear that you had a great experience with us. NFL shop - a cheating business In Oct. UPDATE! So you have to get in touch again and again which is extremely frustrating. I am very sorry that the item didn't fit. Sincerely, Julian. GB. they said 7-15 days, but when i go to website there is no order inquiry or anything to track package. You also have to make the purchase through the email you receive. This was received as a gift. I ordered a jersey and paid extra for the shipping. After being on the chat for over 30 minutes, they asked me send back the shirts and then they will determine if they can refund, that is the only reason they get 1 star. Never has this happened with Sezzle before. It doesn't necessarily mean it will take that long if it is received earlier, you will get a shipping confirmation email. We strongly urge you to reach out to your bank regarding this issue. Our number one concern is customer satisfaction. We are the official online store for NFL licensed merchandise. Hello Lynn, thank you for your feedback! I love the Green Bay Packers, and have much of your gear. Now, I fully accept that Covid has impacted lots of businesses and feel particularly bad for the staff that have to constantly deal with upset customers that didn't get their items for Christmas. Please email us at your earliest convenience with your order number at customerfirst@nflshop.com so we can resolve this matter for you. According to their website, Fanatics.com is a “Top 50 Internet Retailer Company,” and Upon review, you have been fully refund back to the method of payment used to make this purchase. When I removed all the packing material, the ink came off of the jersey with it! Why do you charge for return shipping on imperfect items. And then you don't hear anything for a week and no money is ever returned. I was disgusted because it costs me $50. They said they would not honor that, and I would be receiving the same things the same time as overnight charges. Good luck getting in efficient and timely response from them that explains why they can't run their business this way, Tip for consumers:DONT USE THIS SITE AT ALL. Is Fanatics Legit [May] – Is It an Authentic Website? Shipping too long. Thank you for reaching out to us. They have reached to the vendor to find out about a revised shipped date. Our number one concern is customer satisfaction. Crap product crap return policy. I cancelled the 2 items. Hello Stacy, I ordered and office chair with zip in logo in November supposed to be a Christmas gift. #lostacustomer #wastedmoney, Hello Amber, thank you for your feedback! And by fake website I mean is it a scam? Ordered a Travis Kelce Super Bowl Jersey at the beginning of February. Upon review, I show that you reached out to us by Facebook asking status of these items. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. The direct email address is customerfirst@nflshop.com. The reason I did overnight, is I wanted it the next day. Received day after. We do charge a return fee of $9.99 if you want to use our pre-paid return label but you are not required to use our label and can return items on your own. $65.00 Canadian for a hat that's garbage! They believed this company and I am upset. If you want legitimate stuff, you gotta go to a legitimate place." Never answered to my mails. We are truly pleased to hear of such a great experience. Hello Matthew. Our warehouse was informed that it will ship on or before 8/18/2020. Please provide us with an order number and we will be happy to assist you. We apologize for any inconvenience regarding your order. Filter by: Filter by: Stuart Young 1 review. Have ordered several items, which I received without issues. Tip for consumers:DO NOT ORDER from here! Hello Nathan, thank you for your feedback! Really bad customer service. Nope I'll be sending back, they can have there $9.99 but I will be getting my $67.59 otherwise its just getting disputed. Hello Les. Sincerely, Karmen. But at some point soon it will become; they've just stolen my money, which is obviously much, much worse and concerning for potential customers to hear.Would really like to buy more stuff in the future but given it's taken this much time and effort to no avail, I don't think it's worth the risk. It’s ridiculous quality. Once again, I apologize for any frustration this may have caused you. I would never buy anything from here again and would recommend anyone who thinks of buying something here to buy it ANYWHERE ELSE. Sincerely, Julian. (And one star is one too many)This is a terrible service. After 3 washes, which were done by the manufacturer's guidelines, the jersey numbers began to peel and the jersey shrunk. Once again, I apologize for any frustration this may have caused you. Quality inferior. Browse NFL Shop for the latest guys Football apparel, clothing, men football outfits and Football shorts. Never ordering from them or their other sites again. If this is not the case, I ask if you can private message me with further information. Please let us know if you need any further information. I asked the rep when they would arrive because I need them again by Sunday or I want a refund she said let me check came back on the phone and stated I've processed your refund, without giving me a new date of arrival. Hello Pamela, thank you for your feedback! US. I was on the company website when I ordered these items.My first payment came out on debit card. Our Fan Advocates are committed to your satisfaction and view each time you contact us as a chance to build a relationship. NFL Shop has a consumer rating of 1.52 stars from 599 reviews indicating that most customers are generally dissatisfied with their purchases. ETA - that company no longer exists, I believe. It wasn't a big deal if it arrived a little late as it wasn't a gift. Terrible Quality, False Statement on Website, Still don't have my item ordered 3 months sgo, Order never arrived and it's impossible to contact anyone, If I could give less than 1 star I would. If this is not the case, please private message us with additional information. If you shop online for jerseys you need to find … Afterward the product is delivered, I receive an email saying I have earned 20% or 30% off my next purchase, and that the discount will be applied automatically at checkout. Logos, lettering and numbers are what you would expect from a mall T-shirt store back in the 80's. No reviews on the NFL.CA page so buyer beware. Perhaps you have seen your favorite NFL jersey selling online for as low as $15.99 with free shipping? Whether you are attending prom for the first... We’re in this together! We apologize for any inconvenience regarding your order. The are NOT true to size! Business has nothing to do with Canada as only dealing with muppets from the state - OK you got me and learned my lesson, however... what pittance you made on my crap shirt you will lose 100 fold as I have made your story live on Bills MAFIA and more than 50 have told me they will not shop at your crap store... good riddance, hope you catch the COVID CRASH and you and all your idiot staff are out of work for scamming people, Returned items ages ago (using NFL.ca and fanatics) and never once seen a refund, after following the directions.Items of return were shown to have arrived weeks ago (according to the site and postal tracking), have not seen anything, they don't contact you to tell you it's being processed and there's no way to track anything, it's just a free-for-all and very bare minimum info provided. I made the changes and reached out to the NFL Shop via email. i got to the site and it no longer recognizes me or my order. I spent well over $100 and several hours trying to get an answer. Good Morning, James. Ridiculous. Unfortunately, our warehouse is still waiting on the items to arrive from the vendor. My team won the AFC championship and I would like my AFC championship shirts prior to the Super Bowl yet they can't get them here until after the Super Bowl who wants to order from a company that can't deliver efficiently. Now I am waiting on a refund let's see how long this takes before I go to the BBB. Thank you again, we hope to hear from you soon! We want to assist you further whether it is a return or a replacement. If you should have any more questions or concerns, please email us at customerfirst@nflshop.com. See business transparency Write a review Write a review Reviews 445 Write a review. They do not have a good time table when it comes to delive, First and last time im doing business with them, Horrible product quality w/no company contact info, Andrea Procter Las Vegas - Best person in the company, , Team Lead, Executive & Social Relations, I placed an order and they withdrew money from my account and said jerseys would ship in 48 hours. Was about $25. Unfortunately the order number you have is not consistent with our order number format. Hello Michelle, Hello Seth. Thank you, Maribell, Hello Barbara. We apologize for any inconvenience. Quite shocked at how disorganised and maybe a little amateurish this place seems to be from the outside. The NFL rep spoke with a Supervisor and was told they could ship the items. We appreciate that. One week later the bank took it again. Price paid for shirt, shipping, tax now way worth it. Stay away from this company's products. Sincerely disappointed! Your experience can help others make better choices. Thank you for your question. No more until you do right by us and I will not watch the Super Bowl. The WoT scorecard provides crowdsourced online ratings & reviews for nflshop.com.ru regarding its safety and security. Sincerely, Chastity. nothing! Unfortunately, the item is considered to be a special event item and is currently sold out. Won't order from them again if I can't get someone to talk to. The rating of europe.nflshop.com indicates the site is safe or a scam. We are sincerely sorry for your experience and any inconvenience caused by it. What a SCAM! No way to contact site. Tip for consumers:KNOW who you are purchasing from! I got a confirmation the next day saying it had been dispatched and will be delivered on the 11th December. Reply. Please email us at your earliest convenience with your order number at customerfirst@fanatics.com so we can resolve this matter for you. A couple days later I was refunded only 15.50 and was told that even though shipping is free on returns they charge 9.99 for a "return label".
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